Small print - Notes to our rates

Following you will find important information and details about our terms and conditions.
We are always at your disposal for questions and would be pleased to personally assist you!

  • The Austrian Hotel Contract Terms (ÖHVB)
    apply for bookings already made. In case the rates in the booking confirmation differ, the rates from the currently valid price list apply. A new price list invalidates all previous price lists! Price changes, printing errors, mistakes, as well as change of offer excepted! The agreement for accommodations is given in accord with the Conditions for the Hotel Industry (AGBH) 2006 as well as other special conditions.
  • In case of a FIXED booking (valid only in writing)
    of an apartment or a room we request a deposit as stated in the booking confirmation. The deposit is to be paid by bank transfer to our account. >
  • We do NOT rent double rooms for single use!
    In case of a double room booked for a single person, the full rate for a double room is charged without reductions!

  • Methods of payment
    cash, euro cheque (A, D, NL, CH). WE DO NOT ACCEPT CREDIT CARDS!!!!!>
  • For stays of up to 3 days
    a surcharge for short stays applies.
  • If you book a package week
    you will not get refunded in case of late arrival or early departure.


  • Final cleaning of apartments
    will be charged additionally. The apartments are not cleaned daily!

  • WE DO NOT ACCEPT PETS!

  • Cancellations
    are only valid in written form. Up to three months prior to the planned day of arrival the accommodation contract can be cancelled without cancellation fees. Up to one month prior to the planned day of arrival we charge 40%, up to one week prior to the date of arrival we charge 70%, and during the last week prior to the date of arrival or in case of early departure we charge 90% of the entire period booked. The Austrian Regulations apply. We recommend purchasing travel cancellation insurance (www.europaeische.at)!

  • Trip cancellation
    To avoid unnecessary expenses in case of cancellation we recommend protecting yourself with the HOTELSTORNO PLUS or extensiv HOTELSTORNO PREMIUM Insurcance.

    For detailed information please click here 

  • Non-smoker - Smoker?
    Please note that our rooms, apartments, and our breakfast room are no-smoking areas. You are welcome to smoke on the balcony.

  • Arrival and departure
    The rooms and apartments are usually not available before 3 p.m. on the day of arrival. The rooms and apartments have to be vacated by 9 a.m. on the day of departure. On arrival after 7 p.m. we ask for notification.

  • COOKING in our double rooms is not allowed (only in the apartements).

 

 

Welcome to ***Kardona!